1. Introduction

AITM POWER CO., LTD. (“we”, “us”, “our”) was founded in 2010, with over 15 years of experience manufacturing industrial power connectors, PDU and custom wire harness assemblies. We supply single & multi-pole power connectors, Euro battery series connectors ranging from 5A to 350A, widely applied in UPS, electric vehicles, electric forklifts, medical equipment, mining machinery, water cooling devices, solar energy, data centers and other new energy fields.

Our products have obtained TUV and CE certifications and are exported to Australia, the United States, Canada, Germany, the Netherlands, India and other global markets. We support free samples, no MOQ, factory direct sales, large in-stock goods for fast delivery and customized development, equipped with our own laboratory for full product inspection before shipment.

This Privacy Policy applies to all visitors, prospective buyers, sample applicants, distributors and business partners who access our official website, send inquiries via email, WhatsApp, WeChat, LinkedIn, phone calls or cooperate with us. We act as the Data Controller for all personal information collected in the course of business communication and website visits. This policy complies with the EU GDPR, UK GDPR, CCPA, Australian Privacy Act and other global cross-border data protection laws.

2. Personal Information We Collect

We only collect necessary business-related personal data and will never actively gather sensitive personal information such as identity documents, bank card information, health records, etc.

2.1 Information You Voluntarily Provide

• Basic contact information: your full name, job title, company name, business email address, mobile number, shipping address, country and region

• Business demand information: connector models, rated current & voltage parameters, certification requirements, customized harness demands

• Business communication records: quotation files, sample application records, order contracts, after-sales consultation content

• Marketing subscription information: your email if you subscribe to our product catalog and newsletters

2.2 Automatically Collected Technical Data

We collect anonymous technical data including visitor IP address, browser type, device information, page browsing records, cookies to optimize website service and user experience.

3. How We Use Your Personal Data

• Reply to your inquiries, send product specifications, catalogues and formal quotations

• Process free sample application, arrange sample production, international logistics and delivery tracking

• Complete order confirmation, customized development, export arrangement and after-sales technical support

• Internal customer file management, fulfill tax, customs and export regulatory record obligations

• Send product updates and certification information to subscribed users only

• Optimize website operation and prevent malicious fraud and network security risks

4. Circumstances of Information Sharing

4.1 Authorized Business Service Providers

We only share necessary data with logistics companies, website service providers, payment institutions and authorized testing labs who have signed strict confidentiality agreements.

4.2 Legal Mandatory Disclosure

We may disclose business data when required by local regulatory authorities, courts, customs and tax departments via legal documents.

4.3 Business Transfer

In case of company merger, acquisition or asset reorganization, customer information may be transferred to the successor entity who shall undertake privacy protection obligations.

5. Cross-Border Data Transmission

Our production base and servers are located in China. Your business data may be stored and processed within China. For EU, EEA and UK users, we adopt standard contractual clauses to meet GDPR cross-border data compliance requirements and guarantee equivalent data security protection. You can contact us to obtain relevant safeguard documents.

6. Data Storage and Retention Period

• Inquiry & sample customer data: reserved for 3 years from last communication

• Formal order customer data: retained for 7 years per China commercial and foreign trade laws

• Marketing email data: kept until you submit an unsubscribe request

• Anonymous website access data: automatically cleared after 12 months

After retention expiry, we will permanently delete or anonymize all your identifiable personal information.

7. Cookie Policy

Necessary Functional Cookies

Required for normal website browsing, form submission and multi-language switching, cannot be disabled.

Statistical Analytics Cookies

Used to collect anonymous access data for website optimization. You can disable this cookie via your browser privacy settings anytime without affecting normal website functions.

8. Your Legal Rights for Personal Data Protection

• Right to Access: Obtain all stored personal data copies

• Right to Rectification: Correct inaccurate business information

• Right to Erasure: Apply for permanent deletion of personal data

• Right to Restrict Processing: Stop marketing email delivery or data analysis

• Right to Data Portability: Export your business data in standard electronic format

• Right to Object & Withdraw Consent: Opt out of marketing activities

9. Information Security Protection Measures

• Website adopts SSL encrypted transmission to prevent data interception

• Customer data stored in encrypted internal server with permission access control

• All employees signed confidentiality agreements

• Regular server security scanning, virus defense and multi-data backup

• Third-party partners must pass our security audit before accessing business data

10. Minors Protection

Our website and industrial products serve B2B enterprise clients only, not for users under 18 years old. We never intentionally collect minor personal information. Minors shall not submit any personal data without legal guardian consent.

11. Third-Party Website Links

Our website may contain links to logistics, certification institutions and other third-party platforms. This privacy policy only applies to aitmtech.com. We are not liable for the privacy rules of external websites. Please check their independent privacy policies before visiting.

12. Policy Revision and Update

We reserve the right to revise this privacy policy in accordance with global data protection laws and business adjustments. The latest version will be published on our official website with an updated date. Major revisions will be notified to customers via email. Your continuous use of our website represents your acceptance of the updated policy.